This Privacy Policy describes how LaShawanda Moore, MBA, CPC, ELIMP (“LaShawanda Moore, “I,” “me,” or “my”), operating through the website https://lashawandamoore.com/, collects, uses, and protects your personal information when you interact with my coaching services, website ,or other offerings. My commitment is to maintain the trust and confidence of my clients and website visitors, ensuring the privacy and security of your data.

 

1.Intellectual Property and Unauthorized

Use All content, materials, concepts , and methodologies developed by LaShawanda Moore are her exclusive intellectual property. This includes, but is not limited to:

•Books: “Recover: A Woman’s Journey From Failure to Restoration” and any other published works.

•Trademarks & Concepts: The B.O.L.D. Factor™ and any other proprietary frameworks, names, slogans, or concepts.

•Copyrighted Materials: All written content, workbooks, guides, presentations, audio recordings, video recordings, and any other materials shared during coaching sessions, workshops, public appearances, or through my website and communication channels.

Unauthorized recording, reproduction, distribution, adaptation, or public display of any materials, coaching sessions, public speeches, or content from LaShawanda Moore, in any form or medium ,is strictly prohibited without my express prior written consent. This includes any audio, visual, or written reproduction. Your use of my services and materials does not grant you any ownership or license rights to my intellectual property. Furthermore, any unauthorized use or reproduction of my persona, image, likeness, or voice, particularly in relation to public appearances, speaking engagements, or promotional materials, is strictly prohibited without my explicit written consent.

 

2. Types of Data Collected

To provide effective coaching services and operate my website, I may collect various types of personal information, including: 

• Contact Information: Name, email address, phone number, mailing address.
• Demographic Information: Age, gender, professional background, and other relevant details, when voluntarily provided.
• Coaching-Related Information: Session notes, assessment results, progress tracking, goals, challenges, and other personal insights shared during coaching sessions. This data is collected to assess your needs, tailor coaching strategies, and monitor your progress. 
• Payment Information: Billing details, credit card information(processed securely through third-party payment processors, not directly stored by LaShawandaMoore)
• Website Usage Data: IPaddress, browser type, operating system, pages visited, time spent on pages, referral sources, and other analytics data collected through cookies and tracking technologies(see Section10).
• Communication Data: Records of emails, messages, and other communications between you and LaShawanda Moore.

3. Purpose of Data Use 

The information collected is used for the following purposes: 

• Providing Coaching Services: To deliver personalized coaching, assess client needs, track progress, and facilitate effective communication.
• Service Improvement: To analyze and improve the quality of coaching practices, content, and services.
• Communication: To respond to inquiries, send administrative information, service updates, and relevant marketing communications(with your consent where required).
• Billing and Administration: To process payments, manage client accounts, and fulfill contractual obligations. 
• Legal Compliance: To comply with applicable laws, regulations, and legal processes. •Security: To protect against fraudulent or unauthorized transactions and ensure the security of my website and services.

4. Data Security 

I am committed to protecting your personal data. I implement appropriate technical and organizational measures to safe guard information against unauthorized access, disclosure, alteration, or destruction. These measures include: 

• Secure Storage: Using reputable, secure cloud-based services for storing digital information.
• Encryption: Utilizing encryption protocols where appropriate for data in transit and at rest.
• Access Control: Limiting access to personal data to authorize personnel only, who are bound by strict confidentiality obligations.
• Secure Communication Channels: Employing secure methods for client communications where sensitive information is exchanged.
• Regular Security Reviews: Periodically reviewing and updating security practices to adapt to evolving threats. 

 

5. Data Retention 

I retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing coaching services, fulfilling legal or regulatory obligations, resolving disputes, and enforcing agreements. The specific retention period will vary depending on the type of data and its purpose. For coaching session notes and related client information, data is typically retained for a period consistent with professional best practices and legal requirements for coaching, which may be several years after the conclusion of services. 

 

6. Third-Party Data Sharing

I will not sell, rent, or lease your personal information to third parties. Your data may be shared with trusted third-party service providers only when necessary to:

• Process Payments: Secure Payment Gateways For Billing Purposes.
• Host Website & Services: Hosting providers ,email service providers, CRM systems, and scheduling platforms.
• Analytics: Providers That Help Analyze Website Traffic And Usage(e.g.,GoogleAnalytics).
• Legal Compliance: When required by law, subpoena, or other legal process, or to protect my rights, property, or safety, or that of others. All third-party service providers are carefully vetted and required to adhere to strict data protection standards and confidentiality agreements. They are authorized to use your personal information only as necessary to provide these services to me.

 

7. Client Rights 

Under applicable data privacy laws(e.g.,GDPR,CCPA,etc.,depending on your location), you may have the following rights regarding your personal data:

• Right to Access: To request a copy of the personal data I hold about you.
• Right to Correction: To request correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to Be Forgotten): To request the deletion of your personal data under certain circumstances.

• Right to Restriction of Processing: To request that I limit the way I use your personal data.
• Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: To object to the processing of your personal data under certain circumstances.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise any of these rights, please contact me using the contact information provided in Section9. I will respond to your request in accordance with applicable data protection laws.

 

8. Confidentiality

My commitment to client confidentiality is paramount. All personal information and disclosures made during coaching sessions are treated with the utmost discretion and held instrict confidence. This commitment is foundational to building a trusting coaching relationship.

Limitations to Confidentiality: While confidentiality is a core principle, there are specific limitations where I maybe legally or ethically obligated to break confidentiality, including: 

• If there is an imminent risk of serious harm to yourself or others.
• If child or elder abuse is suspected.
• If compelled by a court order or other legal subpoena.
• In the event of a client filing a complaint or lawsuit against LaShawanda Moore, confidentiality may be waived to the extent necessary to defend myself.
• As part of professional supervision or consultation with other coaches(always without revealing identifying client information).

 

These limitations will be discussed with you during our initial engagement. A separate, more detailed Confidentiality Agreement out lining these terms will be provided prior to commencing coaching services (see Section12).

 

9. Legal Basis for Processing 

I process personal data based on the following legal grounds: 

• Client Consent: When you provide explicit consent for specific processing activities(e.g., subscribing to a newsletter, agreeing to session recordings).
• Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g. ,providing coaching services, processing payments).
• Legitimate Interests: When processing is necessary for my legitimate business interests, provided that these interests do not override your fundamental rights and freedoms(e.g., improving services, security, marketing activities).
• Legal Obligation: When processing is necessary to comply with a legal or regulatory obligation.

 

10. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your data protection, please contact LaShawanda Moore at:

LaShawandaMoore,MBA,CPC,ELI-MP Email:[InsertLaShawandaMoore’sProfessionalEmailAddressHere]

Website: https://lashawandamoore.com/

 

11. Additional Considerations

11.1 Cookies and Tracking Technologies

My website, https://lashawandamoore.com/, may use cookies and similar tracking technologies(like pixels and web beacons) to enhance your Browser experience, analyze site usage, and support marketing efforts.

• What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make website work more efficiently, as well as to provide information to the owners of the site.
• How I Use Cookies: Cookies may be used for:

◦Essential Functionality: To Make The Website Function Properly(e.g., remembering your preferences).

◦Analytics: To understand how visitors interact with the website, which pages are most popular, and identify areas for improvement.

◦Marketing & Advertising: To deliver relevant advertisements and measure the effectiveness of campaigns.

 

Your Choices: Most web browsers allow you to control cookies through their settings. You can choose to block cookies, delete existing cookies, or set your browser to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of the website.

 

11.2 Consent for Recordings

Should there be a desire to record coaching sessions(audio or video), explicit written consent will be obtained from the client prior to any recording commencing. 

The purpose of the recording, how it will be used(e.g., for client review, coach’s supervision, content creation with strict anonymity), and how it will be securely stored and for how long, will be clearly communicated and agreed upon in writing. Recordings will not be made without this explicit consent. 

 

11.3 Confidentiality Agreement 

In addition to this Privacy Policy, clients engaging in coaching services will be provided with a separate, comprehensive. Confidentiality Agreement. This agreement will explicitly outline the terms and conditions of confidentiality pertaining to the coaching relationship, including scope, limitations, data handling protocols specific to coaching, and dispute resolution mechanisms. This agreement should be thoroughly reviewed and understood by the client before the commencement of services.

 

This Privacy Policy may be updated periodically to reflect changes in my practices or legal requirements. Any updates will be posted on this page with revised effective date.